Privacy Policy

DressSnap™ ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our platform and services.

Information We Collect

We may collect the following types of information when you interact with our platform:

• Personal details such as your name, email address, and phone number when you register, make a purchase, or submit an enquiry.
• Uploaded images including photographs you provide to use our AI virtual try-on feature.
• Usage data such as pages visited, features used, and device information to help us improve the platform.
• Payment information processed securely through our third-party payment provider (Stripe). We do not store your card details directly.

How We Use Information

Your information is used to provide, maintain, and improve our services. Specifically:

• To generate AI-powered virtual try-on previews using the images you upload.
• To process purchases and manage your account.
• To respond to enquiries and provide customer support.
• To send service-related communications (we will never spam you).
• To analyse usage patterns and improve the platform experience.

Data Storage & Security

We use secure, industry-standard storage and take reasonable technical and organisational steps to protect your data from unauthorised access, loss, or misuse. This includes:

• Encrypted data transmission (HTTPS) across the platform.
• Secure cloud-based storage with access controls.
• Regular review of our data handling and security practices.

While no system is completely secure, we are committed to protecting your information to the best of our ability.

Third-Party Services

To deliver our services, your data may be processed by trusted third-party providers, including:

• AI processing services to generate virtual try-on previews from uploaded images.
• Payment providers (Stripe) to securely handle transactions.
• Cloud hosting services to store data and serve the platform reliably.
• Analytics tools to understand how the platform is used and where we can improve.

These providers are bound by their own privacy policies and are selected for their commitment to data protection.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data and uploaded images.
• Withdraw consent for data processing where applicable.
• Object to processing based on legitimate interest.

To exercise any of these rights, please contact us at the address below. We will respond to your request within 30 days.

Contact Information

If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us: